Proactive IT Support
Technology can make or break your team’s productivity. We offer friendly, responsive and reliable IT support services that keep your business on track and ahead of the curve, so you can worry less and do more.
Support, Simplified
Managing IT involves more than just making sure everything is working. We offer a simplified process that assesses your needs, creates a plan-of-action and tailors an IT infrastructure to your business needs.
Responsive Helpdesk Support
It is a big problem when your staff isn’t able to access email, or when a critical system isn’t working. Nothing is worse than a support team you can’t reach. Talk to a human. We are ready and responsive when you need us most.
Fixed-Fee Proactive IT Support
We offer fixed-rate, budget-friendly IT management services that are tailored to your business, so you can stop worrying about unexpected costs. Get reliable IT support and a piece of mind with 24/7 monitoring to make sure your business stays on track.
IT Strategy
We work alongside your team to design solutions that ensure you have the technology and service you need to achieve your business goals. Our consulting services ensure you not only know what your business needs now but how your IT will help your business in the short and long term.
24/7 Monitoring
We monitor your critical systems so that we can respond to issues quickly — even before anyone on your team notices. We can provide you with a piece of mind knowing that your IT infrastructure is being monitored around the clock with a team of professionals ready to respond when you need it most.
Backup & Disaster Recovery
Sh*t happens. Protect your data from the unexpected. Whether the threat is a natural disaster like a flood or fire or a more deliberate attack from a hacker or thief, we will secure all of your data and have an off-site backup ready at a moment's notice.
Security
Minimize threats and reduce liability. We build, monitor and maintain a security defense system to protect your business and your data from an increasing number of threats. Our security services include advanced firewall protection, content filtering, anti-virus, and email & spam protection.
Compliance
We offer compliance services to help businesses stay ahead of changing regulatory requirements and build customized risk management strategies for a range of industries.
Custom Development & Integration
Sometimes you need more out of your technology. Customized reporting, social intranets, business intelligence, and custom applications are just a few ways we have helped our clients reach new heights and better understand their business.
Flexible
Priorities can change. By working closely to understand our clients long term goals, we make sure we provide an IT infrastructure that is a nimble as they are.
Reliable
Reliable IT can make or break your team’s productivity. With proactive support, 24/7 monitoring and dependable data management, we keep your business moving forward.
Responsive
Nothing is worse than a support team you can’t reach. Talk to a human. We are ready and responsive when you need us most.
Our Plans Are Tailored To Your Business Needs
All of our plans include the following:
- Day-to-day support issues through our helpdesk
- Documentation development & management
- Remote access support on all endpoints
- Anti-virus on all endpoints
- Remote monitoring and management software on all endpoints
- Vendor management
Let's Talk
Amarok is here to help. If you think your company would benefit from what Amarok has to offer, drop us a line!
